Shipping & Returns
PQ Sound dispatches goods throughout South Africa within 1 working days subject to receipt of payment for order. NB this means that we will process and dispatch your order within one day . Delays due to problems (vehicle breakdown , theft etc) that occur after the goods have left our premises are not our responsibility. PQ Sound insures all goods during transport free of charge.
Rates are only for RSA. All shipping outside RSA will be quoted separately.
PQ Sound operates from its Base in Durban KwaZulu-Natal.
Cost of Delivery:
Dispatch by Courier on any small goods up to a maximum weight of 30kg's is automatically calculated. All large items over 30kg's that have to be sent by road freight will have to be quoted on at the time of purchase. (email us @ sales@pqsound(dot)co(dot)za for a quote).
If an item is shown as SOLD out please inquire by email as to expected arrival date.
After placing your order with PQ Sound you will receive an e-mail notification to confirm our receipt of your order request.
Once the order is shipped, you will receive a second e-mail confirming shipment including tracking information.
I have not received my order?
Once your order is shipped you will receive an email with tracking information and a link ( if possible) to the transport company delivering your order.
We can export , but shipping charges will apply please email for details. (sales@pqsound(dot)co(dot)za)
Any goods you want to return must be in new condition with all packaging and materials within 7 days of purchase. We will refund the purchase price of the goods (minus any shipping / handling charges if goods were correctly supplied) within 30 days of the date of cancellation.